- Consumers: DIY, user-generated content, web applications.
- Businesses: focus on core-business, (outsource) ICT-services.
Hence telecoms operators like KPN and BT trying to focus on a low cost high-bandwidth network for consumers and at the same time trying to deliver ICT services to corporations.
No wonder KPN would like to buy an asset like Getronics. From a quality point of view, other candidates may make more sense, e.g. LogicaCMG (which seems to be struggling building international coverage) or Atos Origin.