- Net adds (2.2m) below forecast (2.5m) due to sub-growth slowdown due to record H1 & pull-forward
 - Retention remains healthy & engagement per member HH was up solidly yoy
 - Sub growth highest in APAC
 - Streamings subs 195.151m (net adds 2.204m)
 - UCAN 73.081m, net adds 177k
 - EMEA 62.242m, net adds 759k
 - LATAM 36.324m, net adds 256k
 - APAC 23.504m, net adds1.102m
 - Total revenues $6.436b (+22.7%)
 - Streaming $6.377b (+23%, lowest rate since 19Q1)
 - UCAN $2.933b (+12%, slow-down)
 - EMEA $2.019b (+41%, remains in ~40% area)
 - LATAM $789m (+6.5%, slow-down)
 - APAC $635m (+66%, accelerated, highest since 18Q2)
 - DVD-by-mail $58.8m (-18%, same as since 18Q1)
 - Streaming ARPU $10.95 (-1.6% but +1% excl. F/X)
 - UCAN $13.40 (rising)
 - EMEA $10.88 (rising)
 - LATAM $7.27 (falling)
 - APAC $9.20 (roughly flat)
 - Operating income $1.314b, margin 20.4%
 - Cash spent on streaming content $3.033b (-19%)
 - TTM $13.205b (-3.0% yoy, first ever decline)
 - Cash & equivalents $8.422b
 - Cash spent (in previous quarter) per net add (in current quarter) on TTM basis: $378 (-19%)
 
Outlook 20Q4
- Total subs 201.15m, net adds 6.00m
 - Revenues $6.572b (+20.2%)
 - Operating income $885m, margin 13.5%
 
Targets
- As the world hopefully recovers in 2021, growth to revert back to levels similar to pre-COVID; expects net adds 21H1 down yoy
 - Raises target 2020 operating margin to 18% (from 16), average margin improvement 300 bp per yr but lumpiness increases (due to increased F/X exposure from international expansion & COVID impact); margin target 2021 remains 19%
 - FCF 20Q4 to be slightly negative due to production restart, 2020 FCF target $2b (raised from flat to up) due to higher margin & timing of spending; FCF to improve over coming years due to higher profitability & transition to originals production matures; target FCF 2021 between -1b and zero
 - No fund raising during 20Q4
 
- Completed principal photography on 50+ productions since lockdown March 2020, to be shooting 150 productions by end 2020l
 - Target original additions 2021 up yoy in each quarter
 
- The Umbrella Academy (new season) 43m
 - Lucifer (new season) 38m
 - Ratched 48m, American Murder: The Family Next Door 52m
 - The Social Dilemma 38m
 - The Old Guard 78m
 - The Kissing Booth 2 66m
 - Project Power 75m
 - Enola Holmes 76m
 - Cobra Kai (new season) 50m
 
Promotion & distribution
- Plans StreamFest in India, 201204-5: 48 hr free access
 - Distribution deal with Reliance Jio (India): STB integration
 
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