- Net adds (2.2m) below forecast (2.5m) due to sub-growth slowdown due to record H1 & pull-forward
- Retention remains healthy & engagement per member HH was up solidly yoy
- Sub growth highest in APAC
- Streamings subs 195.151m (net adds 2.204m)
- UCAN 73.081m, net adds 177k
- EMEA 62.242m, net adds 759k
- LATAM 36.324m, net adds 256k
- APAC 23.504m, net adds1.102m
- Total revenues $6.436b (+22.7%)
- Streaming $6.377b (+23%, lowest rate since 19Q1)
- UCAN $2.933b (+12%, slow-down)
- EMEA $2.019b (+41%, remains in ~40% area)
- LATAM $789m (+6.5%, slow-down)
- APAC $635m (+66%, accelerated, highest since 18Q2)
- DVD-by-mail $58.8m (-18%, same as since 18Q1)
- Streaming ARPU $10.95 (-1.6% but +1% excl. F/X)
- UCAN $13.40 (rising)
- EMEA $10.88 (rising)
- LATAM $7.27 (falling)
- APAC $9.20 (roughly flat)
- Operating income $1.314b, margin 20.4%
- Cash spent on streaming content $3.033b (-19%)
- TTM $13.205b (-3.0% yoy, first ever decline)
- Cash & equivalents $8.422b
- Cash spent (in previous quarter) per net add (in current quarter) on TTM basis: $378 (-19%)
Outlook 20Q4
- Total subs 201.15m, net adds 6.00m
- Revenues $6.572b (+20.2%)
- Operating income $885m, margin 13.5%
Targets
- As the world hopefully recovers in 2021, growth to revert back to levels similar to pre-COVID; expects net adds 21H1 down yoy
- Raises target 2020 operating margin to 18% (from 16), average margin improvement 300 bp per yr but lumpiness increases (due to increased F/X exposure from international expansion & COVID impact); margin target 2021 remains 19%
- FCF 20Q4 to be slightly negative due to production restart, 2020 FCF target $2b (raised from flat to up) due to higher margin & timing of spending; FCF to improve over coming years due to higher profitability & transition to originals production matures; target FCF 2021 between -1b and zero
- No fund raising during 20Q4
- Completed principal photography on 50+ productions since lockdown March 2020, to be shooting 150 productions by end 2020l
- Target original additions 2021 up yoy in each quarter
- The Umbrella Academy (new season) 43m
- Lucifer (new season) 38m
- Ratched 48m, American Murder: The Family Next Door 52m
- The Social Dilemma 38m
- The Old Guard 78m
- The Kissing Booth 2 66m
- Project Power 75m
- Enola Holmes 76m
- Cobra Kai (new season) 50m
Promotion & distribution
- Plans StreamFest in India, 201204-5: 48 hr free access
- Distribution deal with Reliance Jio (India): STB integration
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