Tuesday, November 16, 2021

Vodafone's complex strategy

Results 2021/22Q2: report and presentation

Outlook 21/22 raised: adj EBITDA AL EUR 15.2-15.4b (from 15.0-15.4), adj FCF >EUR 5.3b (from >5.2)

Strategy udate, 3 pillars:

  • A. Growth & improving shareholder returns
    • Initial Phase 4 key strategic priorities: 1. deepening customer engagement 2. accelerate transformation to digital first organisation, 3.improve utilisation of assets, 4 optimise portfolio
    • Next phase growth based on 3 commitments (best connectivity, leading innovation in digital, outstanding digital experience) & 3 enabling strategies (efficient operator, social contract, leading networks))
  • B. Near-term operational priorities
    • Strengthen commercial momentum DE
    • Accelerate transformation ES
    • Position Vodafone Business for EU Recovery funding)
  • C. Strategic opportunities through portfolio optimisation (medium-term)
    • 4 operational layers:
      1. Infra
        • passive mobile (Vantage Towers)
        • active mobile (135k radios in Europe, sharing in 7 markets)
        • fixed (consumer connectivity, mobile backhaul, int terrestrial & submarine)
      2. Shared ops (repeatable processes):
        • procurement (Vodafone Procurement Co)
        • network deployment & operations (Shared Service Centres or _VOIS; 30% of headcount; unified technology operating model with one integrated European network & IT/digital team)
        • Vodafone Roaming Services
        • Partner Markets
        • sales activities
        • customer support operations
        • billing & transaction processing
      3. Growth platforms [see 210929]
        • Digital consumer services
        • IoT
        • Fintech in Africa
      4. Retail & customer service, 3 segments:
        • Europe Consumer (Vodafone)
        • Africa Consumer (Vodacom)
        • Business (Vodafone Business)
      • Plus 3 Priority areas to realise value:
        1. Opportunities for Vantage Towers (consolidation in Europe; to be deconsolidated)
        2. In-market consolidation in Europe
        3. Integrate Vodafone Egypt in Vodacom (pan-African powerhouse [see 211110])
Our purpose: We connect for a better future (100% renewable energy since July 2021; net zero carbon emissions by 2030 & across entire value chain by 2040, Eco Rating, Eco SIM-cards; Vodafone Spirit)


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